Chiplet.US Privacy Policy

Last Updated: March 23, 2026

This Privacy Policy explains how Palo Alto Electron Inc., doing business as Chiplet.US (“Chiplet.US,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you use our websites, applications, hosted platform, APIs, support channels, and related services that link to this Privacy Policy (collectively, the “Service”).

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect:

• when you create or use a Chiplet.US account;
• when you visit or interact with the Service;
• when you contact us for support, demos, partnerships, or other business communications;
• when you upload, submit, store, share, or otherwise use files, designs, models, or related materials through the Service; and
• when we communicate with you about your account, security, support, product updates, or other service-related matters.

This Privacy Policy does not apply to third-party websites, products, or services that are not operated by us, even if they are linked from the Service.

3. Personal Information We Collect

We collect personal information from several sources, depending on how you use the Service.

A. Information you provide directly

We may collect personal information you provide to us, including:

• your name;
• email address;
• username and account identifier;
• company name;
• job title or professional affiliation;
• contact details you choose to provide;
• account credentials and authentication information;
• communications you send to us, including support requests, feedback, and inquiries;
• files, designs, models, documents, comments, metadata, and other content you upload, submit, store, or share through the Service (“Customer Content”).

You should not provide personal information that you do not want us to process in connection with the Service.

B. Information collected automatically

When you access or use the Service, we may automatically collect certain technical and usage information, such as:

• IP address;
• browser type and version;
• device type, operating system, and device identifiers;
• date and time of access;
• pages, features, and functions used;
• referring and exit pages or URLs;
• log, diagnostic, crash, and performance data;
• approximate location derived from IP address or device/network information.

C. Information from other sources

We may receive personal information from:

• your employer, organization, or workspace administrator, such as when they provision or manage your account;
• collaborators who invite you to shared workspaces or files;
• service providers that help us operate the Service, such as hosting, authentication, email delivery, analytics, security, or support providers;
• publicly available business contact sources, where permitted by law, for legitimate business outreach or account administration.

4. Customer Content

The Service allows users to upload and manage Customer Content, which may include technical files, design data, documents, comments, and other information. Depending on what a user uploads, Customer Content may contain personal information.

As between you and Chiplet.US, you retain ownership of your Customer Content, subject to the rights you grant under our Terms of Service.

We process Customer Content to provide, secure, maintain, support, and improve the Service, and to fulfill user-requested workflows. We do not treat Customer Content as advertising inventory, and we do not sell Customer Content.

If you upload personal information about other people, you are responsible for having the rights and permissions necessary to do so.

5. How We Use Personal Information

We may use personal information for the following purposes:

• to create, administer, and secure accounts;
• to authenticate users and maintain account access;
• to provide the Service and its features;
• to host, store, process, display, transmit, and share Customer Content as directed by users;
• to communicate with you about your account, the Service, support matters, security notices, and administrative updates;
• to respond to questions, requests, demos, and partnership inquiries;
• to detect, prevent, investigate, and address fraud, abuse, misuse, security issues, and technical problems;
• to monitor performance, debug errors, maintain logs, and improve reliability;
• to develop, improve, and support the Service and related offerings;
• to comply with law, legal process, and contractual obligations;
• to establish, exercise, or defend legal claims.

We may also create aggregated or de-identified information that does not reasonably identify a person and use that information for analytics, product improvement, security, benchmarking, and business operations.

6. Emails and Communications

We may send you service-related and administrative communications, including:

• account verification emails;
• password reset messages;
• security alerts;
• system or workflow notifications;
• support responses;
• notices about material changes to the Service, our terms, or this Privacy Policy.

Where permitted by law, we may also send you product news, event information, and other marketing communications. You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing messages, we may still send you transactional or service-related communications.

7. Our Approach to AI and Customer Content

We do not use Customer Content to train general-purpose artificial intelligence or machine learning models unless you expressly opt in through a clear agreement, written consent, or an explicit in-product control.

We may use Customer Content to provide features you request, including search, analysis, automation, support, debugging, or other service functionality you choose to use.

8. When We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

A. Service providers and contractors

We may disclose personal information to vendors and contractors that help us operate the Service, such as providers of:

• cloud hosting and storage;
• identity and authentication;
• email and communications delivery;
• infrastructure monitoring and logging;
• customer support tools;
• analytics, diagnostics, and security services;
• backup, recovery, and business operations.

These parties may process personal information only on our behalf and under appropriate contractual restrictions.

B. Other users or workspace administrators

If you participate in shared workspaces, projects, or collaborations, your name, email address, profile details, comments, activity, and Customer Content may be visible to other authorized users, collaborators, or administrators within that workspace.

C. Partners involved in user-requested workflows

If you request or enable a workflow involving third-party prototyping, packaging, manufacturing, fulfillment, or similar partner services, we may disclose the relevant Customer Content and related information necessary to fulfill your request.

D. Corporate transactions

We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar corporate transaction.

E. Legal and safety reasons

We may disclose personal information if we believe disclosure is necessary to:

• comply with applicable law, regulation, subpoena, court order, or legal process;
• enforce our agreements and policies;
• protect the rights, property, or safety of Chiplet.US, our users, or others;
• detect, prevent, or respond to fraud, abuse, security issues, or technical problems.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• keep users signed in;
• remember preferences and settings;
• maintain security and session integrity;
• understand how the Service is used and improve performance.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain security, resolve disputes, comply with legal obligations, and enforce our agreements.

In general:

• account information is retained while your account is active and for a reasonable period afterward;
• Customer Content is retained until you delete it, your organization deletes it, or your account/workspace is closed, subject to backup retention, legal obligations, and dispute preservation;
• support communications and operational logs may be retained for a reasonable period for support, security, compliance, and business records;
• backup copies may persist for a limited period until overwritten in the ordinary course.

If you request deletion, we will take reasonable steps to delete or anonymize personal information we are not required or permitted to retain.

11. Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

These measures may include access controls, authentication safeguards, monitoring, logging, segmentation, backup procedures, and other security practices appropriate to the nature of the Service.

No system is completely secure, and we cannot guarantee absolute security.

12. International Data Transfers

Chiplet.US is based in the United States, and we may process and store personal information in the United States and other countries where we or our service providers operate.

If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in countries that may have different data protection laws than your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for cross-border data transfers.

13. Legal Bases for Processing (EEA, UK, and Switzerland)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal information under one or more of the following legal bases, depending on the circumstances:

• performance of a contract, including providing the Service you request;
• legitimate interests, such as securing the Service, preventing fraud, improving functionality, communicating with business users, and operating our business;
• consent, where required by law;
• compliance with legal obligations;
• protection of vital interests, where applicable.

14. Privacy Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• know or access the personal information we hold about you;
• correct inaccurate personal information;
• request deletion of personal information;
• obtain a copy of certain personal information in a portable format;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• appeal a denial of a privacy request, where provided by law.

To exercise a privacy right, contact us at info@chiplet.us. We may need to verify your identity before processing your request. You may also designate an authorized agent where permitted by law.

If we deny your request and you have a legal right to appeal, you may appeal by replying to our response or emailing info@chiplet.us with the subject line Privacy Appeal.

15. U.S. State Privacy Notice

This section supplements the rest of this Privacy Policy for residents of California and other U.S. states with applicable privacy laws.

Categories of personal information we collected in the last 12 months

Category	Examples	Sources	Purposes	Categories of recipients disclosed to for business purposes
Identifiers	Name, email address, username, account ID, IP address	You, your organization, automatic collection	Account creation, authentication, service delivery, security, support, communications	Service providers, workspace admins/collaborators, legal authorities if required
Account and authentication information	Login credentials, password or authentication data	You, authentication providers	Authentication, account security, fraud prevention, service administration	Authentication/service providers
Professional or employment-related information	Company name, job title, business contact details	You, your organization, public business sources	Account administration, support, demos, partnership communications, business operations	Service providers, workspace admins/collaborators
Customer Content	Files, designs, models, documents, comments, metadata, information you upload or share	You, collaborators, workspace admins	Service delivery, storage, collaboration, support, security, user-requested workflows	Service providers, collaborators/admins, user-requested partners
Internet or network activity	Browser/device data, usage logs, diagnostics, performance data	Automatic collection	Security, debugging, performance, analytics, reliability, abuse prevention	Service providers
Approximate geolocation	Location inferred from IP or network	Automatic collection	Security, fraud prevention, localization, operations	Service providers
Communications	Support messages, feedback, business inquiries	You	Support, troubleshooting, responses, records, product improvement	Service providers, legal authorities if required

Sensitive personal information

In some jurisdictions, account login credentials may be treated as sensitive personal information. We use this information only as reasonably necessary to provide and secure the Service and do not use it to infer characteristics about you.

Sales, sharing, and targeted advertising

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
We do not knowingly use or disclose sensitive personal information for purposes other than those permitted by applicable law.

Your rights

Residents of certain U.S. states may have rights to:

• confirm whether we process personal information about them;
• access personal information;
• correct inaccuracies;
• delete personal information;
• obtain a copy of personal information;
• appeal our decision on a privacy request;
• opt out of targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Because we do not sell personal information or share it for cross-context behavioral advertising, and we do not engage in covered profiling of that kind, some opt-out rights may not apply to our current practices.

16. Children’s Privacy

The Service is intended for business, professional, and adult users. It is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to address the issue.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date and, where appropriate, provide additional notice.

18. Contact Us

Before publishing, confirm that this policy matches your actual data practices, vendors, retention approach, analytics/cookie setup, support-access model, and any partner/manufacturing workflows you enable.